PRIVACY POLICY
This website is owned and run by SecureLink Networks OÜ (16990938) ("SecureLink", "us" or "we"). This privacy policy governs the collection and use of personal data by SecureLink. We are committed to protecting and respecting your privacy. This privacy policy explains the types of personal data we collect, how we use that data, who we share it with, how we protect that data, and your legal rights in relation to your personal data. We are committed to abiding by this privacy policy, as well as the requirements of applicable to us laws, including but not limited to Regulation (EU) 2016/679 of the European Parliament and the Council of April 27 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repealing Directive 95/46 / EC (“GDPR”). All legal terms used in this policy have the same meaning as set out by GDPR.
Please read this policy carefully as it explains our views and practices regarding your personal data and how it is handled. By accessing or browsing our website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree with the practices described in this policy, you should not use this website.
WHO WE ARE
For the purpose of applicable data protection laws, the data controller is SecureLink Networks OÜ of Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Kopli tn 27, 10412. Should you have any questions or requests related to your privacy rights when using our website, please reach out to us:
Dzhon Chustrov
+380932028794
We accept your requests 24/7 via e-mail.
INFORMATION COVERED BY THIS POLICY
This policy covers all personal data collected and used by SecureLink. In this policy "personal data" means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your:
- name
- date of birth
- postal address
- email address
- phone number
- credit card number
- login information and technical information from the devices you use to receive our service
COLLECTION OF PERSONAL DATA
We may collect information about you from different sources detailed below.
Personal data you give to us:
When you access and browse our website and when you correspond with us by phone or email, you may give us your personal data (including registration on the website). The information you give us may include your name, postal address, email address, mobile telephone number, payment processing information as well as other personal data.
Information we collect about you:
With regard to each of your visits to our website, we may also use cookies and other technologies to automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your device (e.g., computer, mobile phone) to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our Website, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.
Information we receive and collect from other sources:
We may receive information about you from our service providers such as payment processors and app providers. We may also collect information about you from publicly available sources, including publicly available content on social media.
Cookies
Our websites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the websites and also allows us to improve our websites. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy at: Link to Cookie Policy
OUR USE OF YOUR PERSONAL DATA
| We may use your personal data to (purpose): | How do we use your personal data for this purpose? | What is the legal basis for us to process your personal data? |
|---|---|---|
| Provide you with our services | We will need to use your personal data where this is necessary for us to perform our obligations under a contract with you, for example where you have purchased services from us and to ensure that such services meet our obligations. | When providing our services we use your personal data to perform our contractual obligations before you. |
| Ensure that our contractual obligations are met before you | We may use your personal data to better understand your requirements and preferences, so that we can provide you with a tailored experience. | It is in our legitimate interests to look at your requirements so that we can personalise our services for you. |
| Process your payments | We may need to process your personal data in order to invoice you for our services. | It is in our legitimate interests to process personal data to issue invoices for our services. |
| Contact you for research purposes or to tell you about our special offers | We will need to use your personal data (contact details) to send you information about services that you may be interested in. | We will ask for your consent before processing your information in this way. |
| Diagnose problems with our server or administer our websites | We may need to use personal data, such as your IP address, to diagnose server problems or administer our website. | We will ask for your consent to the use of cookies before processing. |
| Analyse user traffic to measure use of our website and to improve the content of our website and our services | We may sometimes use your personal data (e.g. your IP address) to measure use of our website and assess the effectiveness of our site pages. We may also use this personal data to improve the content of our websites and services. | It is in our legitimate interest to look at user traffic so that we can improve our website and better meet your needs as a customer. |
| Comply with legal requirements and exercise or defend legal claims | We may sometimes need to process personal data to comply with legal requirements to which we are subject (for example, in relation to requests of the supervisory authorities of the EU and Estonia). | It is in our legitimate interests to process personal data for the purposes of complying with legal requirements to which we are subject. |
TRANSFERS OF PERSONAL DATA
We do not share your information for any other purpose than the provision of our services, at the explicit requirement of the law and/or with your consent.
We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you.
For example, we may engage Service Providers who perform services on our behalf and in relation to the purposes described herein. These Service Providers include, without limitation, data storage and hosting providers, e-mail providers, network and system management providers, analytics and marketing providers and CRM providers. In the course of providing such services, these Service Providers may have access to your personal data. These third parties are contractually bound only to use personal data to perform the services that we hire them to provide and in line with security standards and requirements set out in this policy.
We may also disclose your personal data under the following circumstances:
- We are required to do so by law or legal process;
- At official request of the court, law enforcement authority;
- To protect the rights, property or safety of the SecureLink Networks OÜ.
WHERE WE STORE YOUR DATA
We use cloud solutions to store and process your data. We apply the following solutions to store and backup your personal information:
| Solution | Applicable data transfer rules (if transferred outside EEA) | Location of servers |
|---|---|---|
| Wordpress | Personal data is not transferred outside the European Economic Area (EEA). | Germany |
| Plesk International GmbH | Personal data is not transferred outside the European Economic Area (EEA). | Germany |
| PostgreSQL Global Development Group | Personal data is not transferred outside the European Economic Area (EEA). | Germany |
| G-Core Labs S.A. | Personal data is not transferred outside the European Economic Area (EEA). | Germany |
The data that we collect from you may be transferred to, and stored at, a destination outside the EEA. We will take all steps that are mandatory or reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data.
HOW LONG DO WE STORE YOUR PERSONAL DATA
We store your personal information within the limit and in the amount designated by the purpose of processing and/or by your consent. After the applicable legal basis for processing has expired, we delete your data and/or depersonalize it for statistical and research purposes (depersonalized personal information is not considered to be personal data). We reserve the right to store your full name and contact details within the statutory limit for potential legal claims.
In any event, we do not store or process your personal information after the applicable legal basis has expired (e.g., terminated services, subscription from marketing e-mails).
SECURITY OF PERSONAL INFORMATION
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.
Certain areas of our website may be password-protected. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.
Payments made via our website are processed in a secure environment using software provided by third-party providers.
THIRD-PARTY WEBSITES AND APPS
Our websites may contain links to and from third party websites and we may provide you with details of apps provided by third parties. Please note that if you follow a link to any of these websites or download an app, these websites and apps will have their own terms of use and privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or apps.
YOUR RIGHTS
You have the following rights with respect to the personal information that we hold about you:
Your right to access the personal data we hold about you
You have the right to ask us whether or not we process your personal data and to request any information in regard to the processing activities carried out by us with your personal data (e.g., how, where, why, how long, with whom shared, etc.).
You can request access to the information we hold about you by contacting us using the contact details set out below. Our file of your information will be provided to you as soon as possible, but not later than within 1 month.
Your right to have your personal data to be rectified or erased
You are entitled to require your personal data to be corrected and/or erased. We may have to store some of your personal data after the erasure, if our legitimate interest overrides your erasure right (only for legal defence of our interests). You can update your personal data or request its erasure by reaching out to us at the contact details available herein: [email protected].We will process each such request carefully and without undue delay.
Your right to object to us processing your data
You are entitled to require us to stop processing your data at any time. You can apply this right to each and all processing activities that we conduct with your personal data separately and altogether. For example, you can require us to stop sending marketing materials and communications to you (if you have previously provided consent for that) by way of unsubscribing following the instructions provided in such communications (e.g., by pushing the unsubscribe button in the e-mail).
Your right to data portability and transfer at your request
You also have the right to ask us to provide you with the personal data we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that data to another organisation.
Making a complaint
You are entitled to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws.
Please find below the details of the Data Protection Authority:
- Data Protection Inspectorate (“DPI”)
- Tatari 39, Tallinn, 10134, Estonia
- +372 627 4135
- [email protected]
- https://www.aki.ee/en
You are free to place your complaint to DPI at any time.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this privacy policy at our sole discretion, without prior notice to you. We will notify you of any such changes (including when they will take effect). Your continued use of our services or our website following the posting of changes to these terms means that you consent to those changes.
Contacting us
If you have any questions about this privacy policy, you can contact us at:
- Dzhon Chustrov
- [email protected]
- +380932028794
We accept your requests 24/7 via e-mail.
This version of the privacy policy is effective as of 31 October 2024.